Any individual that is new to MSC, he/she needs to go through the Front Door. OPWDD’s Front Door is designed to improve the way people learn about and access available service options while giving individuals as many opportunities as possible to direct their own service plans. There is a Front Door Team at each OPWDD Regional Office.
The front door supports a person-centered approach for people with developmental disabilities that prioritizes individual choices, needs, and desires in making decisions and provides a statewide approach to how we offer services to people in order to promote the awareness and choice of service options for individuals and families, with a particular emphasis on self-direction, employment, and community inclusion. Once the individual is determined eligible then the process to enroll in MSC can be started.